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looma

Services

Two kinds of work, and both are handed over complete.

Looma does two kinds of work: internal AI for companies, and business web apps. Both end with a system handed over complete — documented, trained on, and used.

01 · Internal AI for companies

The primary line — described in the most detail.

What the work looks like

  • RAG document and rules assistants: ask in everyday language, answered from the company's official documents.
  • Internal chatbots over policies, SOPs, and workplace safety rules.
  • Automation of repeated processes that are still manual.
  • Integration into systems already in use.

The problem this solves

Rules are scattered across dozens of documents, people ask colleagues instead of reading procedures, and answers vary depending on who you ask. Good internal systems remove all three: the answer is one, consistent, and checkable.

Why these implementations fail

Three common failures: answers that make things up, no source citations, and no way to check answer quality. We handle them with three rules: answers must be traceable to a source, every answer carries a citation to the clause or document, and the system must be able to say “not in the documents” — that is a feature, not a shortcoming.

Timeline and end result

4–12 weeks depending on document volume and integration depth. The end result is a system the team uses every day, with documentation and brief training.

02 · Business web apps

Briefer, but still finished.

What the work looks like

  • Catalogues and showrooms — goods or services people can see, search, and filter.
  • Record-keeping systems — a replacement for spreadsheets that have outgrown their job.
  • Company sites that are actually finished.

What sets this apart

The scope is closed at the start, including a written list of what is not built. That is what keeps a project from ballooning and never being delivered.

Maintenance retainer

Systems that are not maintained slowly stop being used.

  • Monitoring, fixes, and small updates.
  • A monthly allowance of development hours for adjustments.

The retainer is offered, never required. Clients keep full access to the code and may leave at any time — we say this openly, because that honesty is exactly why people take it up.

How we work

Four stages, in detail.

  1. 01

    Map the problem

    Outcome: a list of real problems and their priorities. Free of charge.

    From the client: access to documents and the people who can explain the process.

  2. 02

    Written scope

    Outcome: a scope document naming what will be built and what will deliberately not be built.

    From the client: decisions and written approval.

  3. 03

    Build with regular review

    Outcome: a running system reviewed regularly, not a surprise at the end.

    From the client: timely feedback at each review.

  4. 04

    Full handover

    Outcome: the system, documentation, brief training, and full access to the code.

    From the client: time for training and a list of users.

Pricing

No numbers here, and that is deliberate.

Price is set by scope, timeline, and integration needs. A written proposal is given after the problem-mapping session, and that mapping is free.

Discuss your needs